Category Archives: River Place

Four Points H-E-B’s freezers are fixed

From Xavier Vasquez, Unit Director at Four Points H-E-B 

Update as of Fri., July 19 @ 7:45 a.m.

I’m happy to report that as of this morning (Friday) we are well underway to restocking ALL of our frozen merchandise! Last night we have an army of H-E-B Partners (many from other stores) help us stock two trailers of frozen merchandise. We are currently reordering merchandise that did not come in. Today we will also see vendors restock their frozen merchandise as well.

So, after a very long week and a half we are happy to report that we are just about back to normal business. We are very grateful for everyone’s patience throughout this unprecedented event.

Update as of Wed., July 17 @ 6 p.m.

We want to again thank our friends and our community for their continued support.  As of this afternoon we are still without use of all our frozen cases.  However, we are at a point of testing and tweaking the system repairs and expect to have use of all frozen cases by late Thursday evening.  If all goes well we expect to be back in stock on all frozen merchandise by Saturday morning.  Your “4-Points” H-E-B family and friends appreciate the opportunity to serve our community.

Update as of Tues., July 16 @ 6:45 a.m.

In short, there is no change in status. We still do not have any of our frozen cases up and running. The rain caused a slow-down on progress yesterday but we have crews on sight doing all they can to get us back on track.

All other departments are up and running. Bakery is improving in-stocks as the days progress.

We want to thank our friends in the community who continue to support us. We saw many of them return to our store for their shopping needs on Sunday and Monday. Our 4-points H-E-B family was very glad to see them. And we are looking forward to seeing them soon again!

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